Donbet Terms and Conditions

Welcome to Donbet, operated by GTW B.V., a company registered in Curaçao under number 165433, licensed by the Curaçao Gaming Authority (CGA) under license number OGL/2024/250/0115. These Terms and Conditions govern your access to and use of our platform. By creating an account, you agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

Acceptance of Terms

When you register at Donbet, we require you to confirm that you are of legal gambling age in your jurisdiction and that you accept our rules without reservation. Our terms apply to all verticals we offer, including sports betting, casino, live casino, mini games, virtual sport, racing, and e-sports. We reserve the right to amend these terms at any time, and continued use of our services after changes are published constitutes your acceptance of the revised terms.

Eligibility and Restricted Territories

We do not permit account registration from residents of Aruba, Bonaire, Curaçao, the Netherlands, Saba, St Maarten, Georgia, the USA and its dependencies, or any FATF-blacklisted country. Additionally, we are required under sanctions enforcement to close, upon detection, any account held by residents of the Russian Federation or Belarus, with balances retained by the company. Over 52 countries are also excluded from eligibility for our welcome casino and live casino bonuses — we encourage you to review this list carefully before claiming any promotion.

Account Registration and Verification

We at Donbet require accurate and truthful information during registration. You may sign up manually or via Google SSO for convenience. We may request identity verification documents, proof of payment method ownership, or utility bills in Latin or Cyrillic script; where such documents are unavailable, we may require video verification instead. Our compliance team conducts these checks to protect both our platform and our players from fraud.

Deposits, Withdrawals, and Payment Methods

Our minimum deposit and minimum withdrawal amount is €20 or the equivalent in your selected currency. We accept fiat currencies including EUR, USD, GBP, AUD, CAD, and BRL, as well as cryptocurrencies such as BTC, ETH, LTC, XRP, BCH, USDT, XMR, and DASH. Specific payment methods available to you depend on your country of residence — we invite you to contact our support team at [email protected] for tailored options. Bank transfers are processed within three banking days, and intermediary bank fees of up to €16 may apply; please note USD payouts via bank transfer are not supported.

Withdrawal Limits

• We apply a weekly withdrawal limit of €7,500 and a monthly limit of €15,000.
• VIP players may receive higher limits at our sole discretion.
• Winnings exceeding €15,000 are paid in monthly instalments of up to €15,000 until the full amount is settled.
• We cap the maximum win per single bet or spin at €100,000, excluding progressive jackpots, which we pay in full.
• If you fail to meet 1× wagering on your deposit prior to requesting withdrawal, we will apply a 20% deduction.

Bonuses and Promotions

At Donbet, we offer a range of welcome bonuses across verticals, including a 150% Casino Welcome Bonus up to €750 plus 50 Freespins, a 120% Sport Welcome Bonus up to €600, a 100% Minigame Welcome Bonus up to €600, and a 170% Crypto Deposit Welcome Bonus plus 100 Free Spins. Our Triple Leaderboard promotion shares a prize pool of 100,000 freespins across daily, weekly, and monthly rankings. We also provide a 10% Loyalty Cashback and access to our VIP Room, featuring wheels, prizes, and a marketplace.

Please note that bonus winnings, except for welcome bonuses, are capped at five times the bonus amount upon withdrawal. No-deposit bonus winnings, including free spins or free bets, are capped at €100. Sports bets must meet a minimum odds requirement of 1.30 to count toward wagering requirements. If you are searching for a Donbet promo code, a Donbet no deposit bonus code, or Donbet free spins promo code, we recommend checking our official Promotions page regularly, as offers are subject to change and certain countries are excluded from bonus eligibility.

Game Verticals and Fair Play

Our platform features eight verticals: Sports Betting, Casino, Live Casino, Mini Games, Virtual Sport, Racing, E-Sports, and Tournaments. We integrate providers such as NetEnt, subject to jurisdictional restrictions outlined in our provider agreements. We prohibit fraudulent practices such as leaving large bets on blackjack tables and returning after bonus wagering is completed. Any suspected abuse of our systems, including collusion or exploitation of bonus terms, may result in account suspension or forfeiture of winnings.

Responsible Gambling

We are committed to promoting responsible gambling among our community. We encourage you to set deposit limits, session reminders, and self-exclusion periods if needed. If you believe your gambling habits require attention, our support team is available to assist you in managing your account responsibly, including temporary or permanent self-exclusion options.

Customer Support

If you have questions regarding your Donbet login, account verification, Donbet withdrawal time, or any other matter, our team is available through multiple channels. We offer live chat support, email assistance at [email protected], and community engagement through our Telegram and Discord channels. Complaints must be submitted within two months of the issue arising; complaints submitted beyond this window may be disregarded. Should you remain unsatisfied with our resolution, you may escalate your complaint to the Curaçao Gaming Authority as our regulatory body.

Limitation of Liability

We strive to provide uninterrupted access to our services; however, we do not guarantee that our platform will always be free of errors, delays, or technical interruptions. We are not liable for losses arising from circumstances beyond our reasonable control, including but not limited to internet connectivity issues, third-party payment processor delays, or force majeure events. Our liability, where applicable, is limited to the amount of the disputed transaction.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. We recommend reviewing this page periodically to stay informed of any changes. Your continued use of Donbet following any amendment constitutes acceptance of the updated terms. We appreciate your trust in choosing Donbet, and we remain committed to providing a secure, transparent, and enjoyable gaming experience for all our players.